Theobald Software Support

Theobald Software Community Day 2024: Jetzt Early Bird Ticket SICHERN und mit dem Code EARLY20 20% sparen

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Download the Latest Version

Required Support Information

Provide as much information as possible for the Theobald Software support team to understand and analyze the issue.
If there are error messages or logs, copy and paste them in the ticket. The following links show you what information is mandatory and how to find logs:


Xtract IS	Xtract Universal	Board Connector	Xtract for Alteryx	ERPConnect

Also check the following resources before sending in a ticket:

Online Help

Knowledge base

We need your help: In order to continuously improve and develop our product portfolio,
we would like to ask you to be available for a short survey on SAP S/4 HANA Cloud, Public Edition.

Short Survey

Required Support Information

Provide as much information as possible for the Theobald Software support team to understand and analyze the issue. If there are error messages or logs, copy and paste them in the ticket. The following links show you what information is mandatory and how to find logs:

Also check the following resources before sending in a ticket: Online Help Knowledge base

Provide as much information as possible for the Theobald Software support team to understand and analyze the issue.
If there are error messages or logs, copy and paste them in the ticket. The following links show you what information is mandatory and how to find logs:

Also check the following resources before sending in a ticket:

Online Help

Knowledge base